FAQ

You Asked, We Answered

WHAT’S THE MINIMUM ORDER AMOUNT?

For web orders there is no minimum order quantity, however if you are wanting bigger numbers of any of our products (more than 10) please get in touch with the office on admin@carac.nz and we can give you a quote.

WHICH COUNTRIES DO YOU SHIP TO?

For web orders we only ship within New Zealand. However, we do ship our products all over the world so please get in touch with the office on admin@carac.nz to arrange international orders.

DO YOU ACCEPT RETURNS?

We accept returns for manufacturing errors. Please get in touch with the office on admin@carac.nz if you have any faulty product.

We do not accept returns for change of mind.

WHERE DO YOU SOURCE YOUR STEEL?

We choose to source only the best quality steel from leading New Zealand steel suppliers.
We won't compromise on the quality of our steel so that you don't have to compromise on the quality of your parts.